Tag Archives: stakeholder

#StayAlive: life-saving technology

24 Jun

When it comes to PR, charities are pushing themselves harder than ever to get noticed – and it’s paying off.

From WaterAid’s social media waterfall to Macmillan’s tube strike tweet, charities aren’t just sticking to their marketing strategy, they’re also going after ‘quick wins’, which is putting pressure on press teams to generate more column inches.

Having said this, I was surprised to see that Grassroots, a Brighton-based suicide prevention charity, is launching a new app next month called #StayAlive.

The app, not to be confused with the British Heart Foundation’s Bee Gees‘ inspired Staying Alive campaign, will offer support to people who feel suicidal.

Up to 4,400 people in England end their own lives each year, and 10 times this number attempt suicide, so why am I so shocked?

It’s one thing for a charity to empower you to save a life – whether that’s through a quick dose of CPR, donation or volunteering opportunity – but it’s another story to encourage people to keep living. It’s brave and the reality is that it’s a partial solution to a growing problem.

How will the app provide support?
1) Using location data to identify local services
2) Encouraging users to upload positive images to remind them of happier times
3) Advising on what those thoughts might mean and how to overcome them

My issue is that the apps on my very old iPhone are split into various categories: social, news, entertainment, lifestyle, shopping and utilities. So, I’m not entirely sure where #StayAlive would sit on my desktop. And, if I did need to refer to it, how often I’d revisit. And, if I was experiencing mental health issues, would I seek comfort in an app?

But, for a digital generation that’s logged on 24/7, there is some logic in the fact that our phones – a simple photo or a quick call – could mean the difference between life and death.

But, the one thing Grassroots lacks is maximising its social media presence. It took me a while to find the charity on Twitter – not ideal when the app name is actually a hashtag!

However, the charity’s already got the backing from regional newspaper The Argus and works closely with key stakeholders. But, I predict that it’ll get a lot of questions from the media on launch day about its innovation. So, it’s a prime opportunity to boost followers and starting conversations by setting the agenda.

After all, how often does a regional charity get to do that? This is definitely a campaign to keep an eye on.
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Let’s be Frank about Austravel’s PR stunt…

3 May

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If you walked down to Liverpool Street station this week, you were in for a PR surprise. But, you had to look carefully. If you blinked, you’d miss it (probably).

Frank PR teamed up with Austravel, a tour operator, to promote its holiday destinations by creating a hole in the ground to show consumers what they’re missing.

Unfortunately, it just didn’t have the ‘wow’ factor.

Here’s three ways it could’ve made the stunt better:

1. Take us away
Problem: The hole in the ground showed ‘real time’ footage of Bondi Beach.
Solution: The stunt would’ve been stronger if Londoners who looked into the hole were linked up to see Australians ‘show us around’ the area. We can all dream about a beach but it doesn’t necessarily mean we’re going. People engage people, so connect the dots and strengthen the stunt in both countries.

2. Tidy up Twitter
Problem: Austravel’s Twitter account wasn’t ready for the campaign. It had less than 150 followers on launch day, which hasn’t steadily increased during the stunt period.
Solution: Tease the stunt to ‘lock people in’ to the hashtag – #LondonDownUnder – and engage with stakeholders to help them promote the campaign, to encourage it to snowball to success. Social media marketing is vital but it’s brands that have to put the legwork in – not the other way round.

3. Speak up!
Problem: There was a ‘builder’ on site to manage the stunt but when I walked past on a couple of occasions nothing was said (obviously people should have lots to say when I walk past, but you get what I mean).
Solution: You can’t rely on a piece of paper with a brand’s Twitter handle to drive the campaign forward – have a conversation. This could’ve seen more people stop by to see what all the fuss was about.

So, there you have it. Austravel may have wanted a ‘soft launch’ and Frank PR may say that its client didn’t have a decent budget. I say that the brand now has an uphill struggle to contend with.

Where does it go from here? Is this campaign quickly going down under?

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Jamaica’s bobsleigh team in the (cool) runnings to get to the Games

20 Jan

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Jamaica‘s motto is ‘out of many, one people‘ and it’s never rang truer than this week. The lush Caribbean island has qualified for the two-man bobsleigh event at next month’s Sochi Winter Olympics.

That’s right – Cool Runnings is becoming a reality (again). But one thing almost stood in Winston Watts and Marvin Dixon’s way – money. The funding was so tight they had to dip into their own pockets and even watched the final qualifying round from home with bated breath to see it they’d made it through to the next round.

But, once again, Twitter has proved itself as the key driver for crowd-sourcing success. @JamaicaOlympics backed its athletes by drawing attention to a unique crowd-funding initiative on the micro-blogging site moments after the pair qualified. And, although each tweet didn’t generate mass re-tweets or favourites, they’re being seen by the right people.

Most of those people used internet currency sensation Dogecoin to generate the much-needed cash – and in doing so it’s boosted the value of the crypto currency. So I predict we’ll be hearing more about it, and it’s rivals, in the coming months.

The great news is that tonight it was revealed that, thanks to a blend of individual and corporate doners, the team raised $25,000.

This flurry of national PR has meant that Watts and Dixon have dominated news articles as well as the sports pages – including The Guardian, Metro and the New York Times to name a few. And hopefully it’ll encourage the world to find the remaining $15,000 to get Jamaica to the Games.

The team’s fundraising success is testament to @JamaicaOlympics upping its game, while the sporting world was asking questions about the island’s novelty team. It’s gone from tweeting once a day to every hour; re-tweeting key stakeholders; and increasing its level of call to actions. Accompanied by a thriving website, team blog and Facebook page – Jamaica’s got the full social media package.

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