Tag Archives: spokesperson

Our survey says… more please!

7 Jan

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Welcome Prime Timers – to the first blog of the new year.

If you’re struggling with the thought of the five-day working week, then this blog probably won’t help. I’m going to get underneath the skin of a recent survey and debate the PR-Journalist-Consumer relationship. That’s right folks, we’re exploring a three-way relationship.

The Energy Saving Trust has commissioned a survey which reveals that more than half of consumers prefer to see advertising claims backed by facts and figures. A further 41% are more likely to believe ideas supported by a third party expert organisation.

‘This is interesting’ I hear you say. But you’ll be even more surprised when I say just 1% said celebrity endorsement would increase their product loyalty.

So, judging by this report, big brands such as Nike, Pepsi and L’Oreal should scrap Ashley Cole, Beyonce and Kirsten Dunst and re-invest their budget elsewhere, because apparently it doesn’t work!

PR
From a PR point of view, what avenue you go down to get coverage depends on who your target audience is. Top titles such as the Metro and the Daily Mail are packed with survey stories, but you can’t have a conversation with a lifestyle journalist without a celebrity partner as back up.

That’s because celebrities don’t just push product, they market an experience. Are the research respondents actually telling me that when they’re looking for trainers they’re turned on by Which? statistics rather than the thought of looking like a model?

Which sectors should prioritise stats?
1. Financial
2. Technology
3. Healthcare

Consumers
I’m not expecting consumers to believe everything celebrities say. We’re in the middle of a sponsorship era. Do well in youe field, you get offers. Lie, cheat or fail to perform and those offers are taken off the table. So, media savvy readers will know that celebs will agree with almost anything as long as it pays well. These endorsements are PR through and through.

In some cases, celebrities can’t even uphold an exclusive sponsorship deal. In the Evening Standard tonight I saw that in an interview with the Radio Times, actor Ben Miller has admitted to fancying Typhoo Tea opposed to PG tips. He’s rocked the boat and put his personal opinion above his cash cow.

Which sectors shouldn’t prioritise stats?
1. Fashion and beauty
2. Arts and culture
3. Media

Journalists
But, when it comes to securing coverage, it takes far longer to explain your headline stat and sample size, compared to uttering the words ‘Gwyneth Paltrow‘. And, more often than not, she adds more weight.

I’ve actually had a journalist put the phone down on me, not because he wasn’t interested in my pitch but because he simply didn’t believe the figures.

There’s a time and a place for numbers and percentages. When they’re unusual, fool-proof and complement the product or service, they sit well with all everyone involved. But, if in doubt, find someone who will communicate your messages without the hassle.

What do you prefer?

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Aflac duck ruffles feathers after riding the subway

25 Sep

Ey up duck! I’ve got to hand it to Aflac for using a duck to promote its insurance business by letting it do its thing in New York, including riding the subway.

The Aflac duck has been part of the company’s brand identity since 1999, after an advertising executive walking around Central Park muttering the business name realised it sounded a lot like a duck’s ‘quack’. After that, the Aflac duck became the star of TV adverts, but never before has the brand used a live one to promote the business.

And it might not get the chance again after the news of a duck on the loose ruffled feathers. MTA spokesperson Adam Lisberg stressed that ‘ducks don’t belong on the subway… especially waddling through stations’, obviously.

I do like a rebel stunt and the fact that a risk averse insurance client signed this off is simply brilliant. Live animals spotted in unusual settings will always get tongues wagging, and Aflac’s achieved just that with the New York Post and the Huffington Post having its say.

So the stunt’s paid off and no cringe-worthy branding was needed because the duck has so much history with the company. But I doubt they’ll be able to smuggle a duck on the subway again. Adam’s got his beady eye Aflac now. But, what’s a duck meant to do?

According to PR Week, he’d come straight from a recording session with N Sync’s Lance Bass and Joey Fatone.

Good PR by Aflac or has it just been spun a tale by the quack doctors?

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