Tag Archives: shift

Magnum (P.I) fans hunt for Holland dress

29 Mar

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I can’t remember the last time I had a Magnum. Lent aside, it’s a premium product for premium people. I’m more of a Cornetto girl.

But, to celebrate Magnum’s 25th birthday, Unilever – the company behind the Ambu-lunch PR stunt – has teamed up with fashion designer Henry Holland to create a limited edition ice-cream themed party dress.

Holland came up with a 60s-inspired patterned shift dress. But, don’t worry if you think it looks like a glamourous safari outfit. I thought the same at first glance. It’s meant to resemble the ‘iconic crack of Magnum chocolate, revealing the rich ice-cream beneath’ – not a giraffe.

The best thing about this £5,000 fashion collection is that Magnum’s made one of them entirely out of chocolate, handcrafted by three experts, truly making it good enough to eat.

As part of the promotion, Holland is giving away 25 dresses to Magnum (P.I) fans who crack the code by successfully following a set of clues across its social media sites.

It’s a great effective ‘quick win’ promo mechanic for the brand:

1. Celeb-studded launch event
Kimberley Garner, Vanessa White and Gizzi Erskine were just some of the famous faces at Magnum’s party, held at Home House.

Celebs guarantee coverage which is why the event secured ‘Daily Mail Showbiz‘ style coverage (crem de la crem).

2. Exclusive Giveaway
Who doesn’t love a freebie? Magnum’s decision to encourage fans to ‘crack’ the code to win one of the dresses is a no brainer and will see people flocking to follow, like and pin its profiles at the same time.

3. Advertising
It’s underpinned the campaign with TV ads, which is perfect timing as the sun pops its head out of the clouds for the first time in months. So, even if you don’t know about Holland’s design then you should know Magnum has something to celebrate.

The only thing I’d ‘bolt on’ to the campaign is bloggers.

Magnum could’ve recruited fashion bloggers, or even a top magazine, to collaborate with Holland during the creative process to secure additional coverage.

Alternatively, it could’ve asked them to design a dress that’ll represent Magnum in 25 years time and time capsule that bad boy. Then you’ve got a PR story and a 50th birthday present.

Happy birthday Magnum… and you’re welcome.

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Costco begs for forgiveness after being caught out on Twitter

25 Nov

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I’m normally an advocate for social media silence, but national retailer Costco was quick to repent for its sins with a statement – after the brand was caught out last week.

To put it into context, a Californian pastor noticed that a stack of Bibles were labelled as fiction in one of its stores. Now, you might not believe that this book contains the truth, the whole truth and nothing but the truth, but there’s no need for the brand to potentially offend the 246m Christians in the US.

So how did Costco respond after the pastor blasted the company on Twitter? With a watertight crisis management statement that followed the classic ‘get out of jail’ formula:

The formula
Shift blame + Take blame + Olive branch solution = Peace is restored

What Costco said
Costco’s distributor mislabelled a small percentage of the Bibles. However, we take responsibility and should have caught the mistake. We are correcting this with them for future distribution. In addition, we are immediately relabelling all mislabelled Bibles. We greatly apologise for this error.

By the time this was issued it was too little too late. Pastor Caleb Kaltenbach’s tweet had already shocked his congregation, who questioned if Costco was guilty of religious discrimination. And 1,466 followers, 253 retweets, 88 favourites and a flurry of national news stories later, it got so out of hand the pastor had to calm his flock down by claiming he wasn’t angry, just interested.

The one thing Costco didn’t do was use its social media channels to defend itself. Perhaps it was trying to bury bad news or take the approach that what its customers don’t know won’t hurt them (or the business). But failing to maximise its 1m reach on Facebook seems strange, especially when its Twitter pages are such a mess.

Well, at least Caleb has a pinch of inspiration for his next sermon and has successfully engaged with his audience. But the moral of this story is that if you’re truly sorry for your actions, God will forgive your mistakes.

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