Tag Archives: personal

Burberry’s perfume campaign hits all the right notes

2 Sep

Just weeks after Z-lister Tara Reid launched her Shark scent – inspired by the ‘made for TV’ movie Sharkando 2 – Burberry has put her in her place by releasing My Burberry.

A new fragrance inspired by the fashion brand’s iconic trench coat, the PR project brings together the perfect notes to create a seductive campaign experience – and not just because Cara Delevingne and Kate Moss are involved.

Getting personal
The concept of personalised products isn’t new by any means – Coca-Cola and Cadbury started that game a long time ago – but the approach continues to generate success because we’re suckers for bespoke merchandise. Over the last few years we’ve created a culture whereby we feel a) slightly miffed if our corner shop doesn’t stock our double-barrelled name (please don’t say it’s just me) and b) guilty or awkward for drinking out of ‘someone else’s’ bottle.

But, to make up for its copycat approach, Burberry is offering its customers a touch of class by carving their initials into selected bottles for free. Meaning, within an instant, chief executive and creative officer Christopher Bailey has transformed his product into a ‘must have’ keepsake – just 16 weeks before Christmas.

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Getting social
But, here’s the exciting part. For those who aren’t planning to purchase, Burberry is still giving people a chance to engage with the campaign. It’s encouraging consumers to submit their details via the website, so they can receive information on where in London a video featuring their monogrammed bottle will be shown. Users can also interact with Burberry via Google, 4OD, Twitter, Pinterest and Facebook.

Getting people in store
Burberry is also ensuring everyone who signs up receives directions to their closest Burberry store. So, it’s literally putting its brand on the map.

Essentially – its personal experience, coupled with subtle nudges, will not only help Burberry increase sales but, more importantly, create brand champions. And it’ll work because no two My Burberry experiences will be the same – creating unique content.

With perfumer Francis Kurkdjian already dubbing the perfume as the “…perfect accessory for a Burberry fan”, it’s great to know that the design empire puts as much effort into its campaign as it does for its products.

What do you think? Are personalised products here to stay?

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Coca-Cola: Call me anything, just not ‘gay’

29 Jan

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Coca-Cola or Coca-Cock up? It’s hard to tell when this global brand keeps making marketing mistakes.

After asking fans to share a personalised coke, Coca-Cola’s sub brand – Vitamin Water – fell foul of calling one unlucky US customer a ‘retard’. And now, according to BBC Trending, the South African coke microsite has banned people from calling their can of coke ‘Gay’.

‘Computer error’ I hear you ask? Well, technical glitches don’t tend to read:

Oops. Let’s pretend you didn’t just type that. Please try another name.

The brand has since apologised and resolved the issue by clarifying which names can be used on its social media led channel by listing them on the site. But, if Coca-Cola thinks it can move on swiftly it’s highly mistaken.

With the 2014 Winter Games around the corner – featuring Jamaica (probably the most exciting thing about the event) – rightly or wrongly this has definitely become a gay rights issue.

Although the Games wouldn’t happen without its sponsors, it’s down to all marketeers, regardless of what country they’re based in, to communicate with one another to ensure they have an integrated approach. Remember that word? In this industry it doesn’t just look pretty on paper, it means something.

Sure, some might agree that Sochi shouldn’t be punished for South Africa’s mistakes but the truth is a quick phone call could have ensured the brand isn’t tarnished in every time zone. With Russia attracting attention for the wrong reasons since it passed legislation banning propaganda of ‘non traditional sexual relations among minors’, it’s important that businesses know which side of the fence they’re sitting on. Otherwise you’ll have international media, bloggers and entire communities hating on you, including Gay activist John Aravosis.

It’s time for marketeers to take responsibility for their actions because, with this company in particular, ‘sorry’ is wearing thin. If you’re going to put consumers in charge, then you have to be prepared for the consequences.

If in doubt, leave it out! What do you think?

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Our survey says… more please!

7 Jan

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Welcome Prime Timers – to the first blog of the new year.

If you’re struggling with the thought of the five-day working week, then this blog probably won’t help. I’m going to get underneath the skin of a recent survey and debate the PR-Journalist-Consumer relationship. That’s right folks, we’re exploring a three-way relationship.

The Energy Saving Trust has commissioned a survey which reveals that more than half of consumers prefer to see advertising claims backed by facts and figures. A further 41% are more likely to believe ideas supported by a third party expert organisation.

‘This is interesting’ I hear you say. But you’ll be even more surprised when I say just 1% said celebrity endorsement would increase their product loyalty.

So, judging by this report, big brands such as Nike, Pepsi and L’Oreal should scrap Ashley Cole, Beyonce and Kirsten Dunst and re-invest their budget elsewhere, because apparently it doesn’t work!

PR
From a PR point of view, what avenue you go down to get coverage depends on who your target audience is. Top titles such as the Metro and the Daily Mail are packed with survey stories, but you can’t have a conversation with a lifestyle journalist without a celebrity partner as back up.

That’s because celebrities don’t just push product, they market an experience. Are the research respondents actually telling me that when they’re looking for trainers they’re turned on by Which? statistics rather than the thought of looking like a model?

Which sectors should prioritise stats?
1. Financial
2. Technology
3. Healthcare

Consumers
I’m not expecting consumers to believe everything celebrities say. We’re in the middle of a sponsorship era. Do well in youe field, you get offers. Lie, cheat or fail to perform and those offers are taken off the table. So, media savvy readers will know that celebs will agree with almost anything as long as it pays well. These endorsements are PR through and through.

In some cases, celebrities can’t even uphold an exclusive sponsorship deal. In the Evening Standard tonight I saw that in an interview with the Radio Times, actor Ben Miller has admitted to fancying Typhoo Tea opposed to PG tips. He’s rocked the boat and put his personal opinion above his cash cow.

Which sectors shouldn’t prioritise stats?
1. Fashion and beauty
2. Arts and culture
3. Media

Journalists
But, when it comes to securing coverage, it takes far longer to explain your headline stat and sample size, compared to uttering the words ‘Gwyneth Paltrow‘. And, more often than not, she adds more weight.

I’ve actually had a journalist put the phone down on me, not because he wasn’t interested in my pitch but because he simply didn’t believe the figures.

There’s a time and a place for numbers and percentages. When they’re unusual, fool-proof and complement the product or service, they sit well with all everyone involved. But, if in doubt, find someone who will communicate your messages without the hassle.

What do you prefer?

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