Tag Archives: employee

How Sainsbury’s redeemed itself AFTER it mocked slavery

20 May

Heard the one about a Sainsbury’s employee promoting the Oscar-winning DVD release of 12 Years… by dressing up a mannequin as a slave?

Unfortunately, it’s true. And, thanks to Twitter, everyone can laugh at the Oxford store’s faux pas – which seemingly mocks, condones and glamourises slavery all at the same time (which is no mean feat, I imagine). But, believe it or not, after the rest of the world had tutted / gasped / laughed at the ‘mistake’, Sainsbury’s managed to re-deem itself.

Find out how, by clicking through to my guest blog on Omnirambles.

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Would you prefer a tattoo of your boss or £25k?

3 Nov

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Crowd-sourcing was coined in 2006 by Wired Magazine. It was used to describe a job, which was usually fulfilled by an employee, that was outsourced to a group of people. Since then it’s been used by brands in a range of weird and wonderful ways. From ‘dead dog‘ jingles to BrewDog’s Twitter beer, it generates ideas and content for businesses – and not many of them are sensible.

Now, premium crisps brand Tyrrells has embraced this fact and, after asking its social media fans for ideas for prizes to bring its promotional packs to life, is running with them. That’s right, Tyrrells is giving consumers the chance to win: a tattoo of your boss, an uncomfortably long handshake or a packet of soil.

Well, blow me down and take me to Waitrose right now because this is the best incentive ever to buy a packet of crisps.

Of course, consumers have an opportunity to trade their prize for £25,000. But I’m looking out for one winner that’ll see the value in winning a pack of lies. After all, it’d make great content for the brand, and the results would be much wider than its own communications channels. You wouldn’t see a feature on a Walkers‘ cash prize winner in The Sun, but with this I can definitely imagine it. It’s PR-journalism gold.

With more than 60,000 consumers already engaging with Tyrrells across Facebook and Twitter, the brand has done a great job of interacting with them. It’s asked them questions and taken their answers seriously, including on the T&Cs, which makes this Field of Dreams marketing promotion a cut-above the rest. What’s more, up to 5 million more fans will have the chance to appreciate the brand’s humour as the competition’s rolled out across the country.

With the crisp market currently worth £927.5m in the UK alone, a well-executed campaign like this can help brands like Tyrrells close down the significant gap that Walkers currently enjoys. And it’s first using social noise to support its attempt.

What would you do? Opt for a sculpture of your Grandma or the money?

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It’s been a bad week for tweets

8 Apr

Remember that silly tweet you posted? It was so unlike you. That ‘blame it on the heat of the moment’ tweet? It’s going to get you in trouble. Why? Because it’s been a bad week for tweets and it’s only going to get worse:

First, Paris Brown, a 17-year old Youth Police Commissioner for Kent, is getting slammed for tweets she posted three years ago (and deleted this week) that celebrate drink, drugs and rock and roll – all illegal at her age. But, like many before her, she’s standing her ground and refusing to leave her £15,000 role which sees her bridge the gap between young people and the police.

Paris’ former Twitter profile – @vilulabelle – played home to a range of ill-fitting updates for someone of her position, which causes me to wonder if she’s on the right career path. That’s if the police is still home to institutional ‘isms’? But that’s another matter.

The moral of this story is, Twitter doesn’t define your past, but if your digital footprint isn’t clean, it might impact your future.

I’ve said it before – we need to place more emphasis on online security and etiquette. If we can hire people to tidy away our social media profiles and passwords when we pass away, why aren’t we teaching young people to clear up their act now?

We could start with the hundreds of people who are celebrating the poor death of the UK’s first female Prime Minister Baroness Margaret Thatcher. So, much so, Lord Alan Sugar has come out of his office to dub them ‘scum’.

After passing away yesterday morning from a stroke, it prompted lots of people to ‘have their say’ including one Oddbins Crouch End employee.

Someone did enough damage in 140-characters to get themselves suspended for encouraging consumers to celebrate the news with money off champagne. Not out of the ordinary for a wine shop, but enough to cause offence.

Now deleted, Oddbins’ management apologised for its poor taste and timing, and has speedily announced its got a disciplinary meeting date in the diary, with the person in question, to have words.

The moral of this story is to pull scheduled tweets during big breaking news stories and get approval on all updates plugging the gap.

So, be careful what you say. A little birdie might just show you for what you really are

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