Tag Archives: capital

Ad slogan ‘Christians make better lovers’ causes underground frenzy

10 Jan

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Take a seat eHarmony, Match.com and Uniform Dating, there’s a new matchmaker in town, Christian Connection, and it’s wasted no time in making itself known in 2014.

The religious dating website may have been around since the millennium but outside of Christian circles, we can assume it’s not had much attention recently.

Launching across the London Underground, it plastered platforms with fun, vibrant slogans such as: ‘Another dating agency? Thank God!’, ‘God knew you would see this’ and ‘Christians make better lovers’ – and it’s certainly got a reaction.

Not only has it featured in The Telegraph, Huffington Post and Christian Today (so cliche) but Twitter is all a flutter with the advertising campaign too. It’s a great PR story in itself! I can’t say I’m surprised – it’s brilliant.

Created by Chas Bayfield, creative director at integrated agency Noah, he’s done what Christians everywhere have been waiting for – a fun, cheeky campaign which says ‘we can take a joke too’.

Of course we know that the term ‘lovers’ has connotations with sex, but hey we don’t have to take it too seriously because we know how to read between the lines and take it to another level. Needless to say Chas has done a great job on this because it instantly invites others – of all faiths – to have a laugh before actually thinking a bit harder about what they want in a partner.

And why has he done such a good job? It’s because Chas isn’t guessing or portraying what he thinks will work well. He’s heavily involved in Cricklewood Baptist Church in London. To me, that’s exciting and very inspiring, and will hopefully encourage more Christian businesses to partner with agencies that know their stuff and won’t shy away from the issue in hand. I know it’s something I aspire to do more of.

It just goes to show that if you have a brave client who has faith in their agency, and both believe in something far bigger than the campaign itself, then it’s definitely going places.

It’s early doors but this could definitely be a contender for the Prime Time Awards in the ‘Worth every penny category’.

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London council sends bogus Christmas card to residents

18 Dec

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With a week before Christmas, everyone’s in full swing planning the perfect day. That’s right, it’s the season of giving. But maybe we’ve all missed the point. Maybe we’re not meant to be giving to one another, maybe we’re meant to be giving to the council!

That’s right. Hammersmith and Fulham Council has reminded local residents not to get behind on their rent by sending a ‘bah humbug’ Christmas card which reads: Don’t overindulge this Christmas. Pay your rent!

There’s only two ways you can interpret this card – you can agree or disagree. I’ll give you 10 points for guessing what I think of it. Here’s a clue: I take offence.

If 46 per cent of residents are in arrears then I don’t believe this tactic is going to make much difference. Rather than make the residents feel guilty, it’ll just have a negative impact on the council. It’s bad PR through and through and leaves a bad taste in people’s mouths. Essentially, if the council thought they were going to get their money before the big day, then they’ve made a big mistake.

More than causing uproar – many labelling the act ‘disgusting’ – it’s even prompted some to request updates via the Freedom of Information Act to find out how the cards were distributed. According to What Do They Know?, an 81-year old woman, who’s apparently never been late with the rent, was left ‘extremely distressed’ upon receiving it. And who can blame her? It’s hardly subtle.

The council may well think it’s appropriate to thank the BBC on Twitter for helping them to generate coverage with the scheme, but I think they’re underestimating just how much this could backfire.

I’m not saying that being late with the rent is acceptable – when your payment is due you’re obliged to pay up. But, when you compare it to dropping a threatening card through someone’s door seven days before Christmas, you’ve got to question who’s really in the wrong.

What do you think – have you had fake Christmas cards through the door?

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Is London Duck Tours headed for a watery grave?

29 Sep

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It’s been a good week for ducks. Or rather, it had been before London Duck Tours’ bus-boat caught on fire in the Thames this afternoon, leaving passengers to jump overboard.

Now I’ve seen those bus-boats poodling around the capital and I can’t say I’d jump at the chance to take a ride. While the brand might call this experience ‘fun, quirky and different’, I think it’s more ‘rusty, risky and darn scary’.

I know what you’re thinking and you’re right, it doesn’t matter what I have to say. But the truth is, London Duck Tours hasn’t said anything. No updates have been posted on Twitter, Facebook or the website. So by doing nothing, the business has exposed itself as unprofessional, unreliable and untrustworthy. Three traits nobody wants to mix with.

After a similar company had its water licence revoked last month, following a sinking in Liverpool, I’m starting to think that all the PR in the world couldn’t keep this brand’s reputation afloat.

However, if I was to pushed to come up with a strategy, this is what I’d do:

1. It’s too late to apologise
But London Duck Tours has got to do it anyway. This situation cannot get any better unless the business admits fault and takes full responsibility for the accident. This apology, directed at the brave passengers, needs to be sent to all the journalists and bloggers who have covered the story – along with details of who they can speak to for more information. Trust me, they’ll expect it.

2. The show’s over
I’d recommend cancelling all tours for the next few weeks. Certainly before customers cancel on the duck. Rather than attract attention by continuing business, and people waiting in the wings to shout about your next mistake, I’d use this time to rebuild trust with the public.

3. Buy new equipment
This is the time that City Cruises and Thames Clippers will be showing off their attributes, such as safety, so come back to your customers with a clear message: new equipment. Ideally London Duck Tours should also work with a VIP and take them out for a spin to attract interest.

Arranging a photo-call up and down the river, so everyone can see the duck is back, would be good but, better still, the team could brand the boat with a hashtag to track what people have to say about the re-launch.

After that, you’re on your own! What would you suggest for this sitting duck?

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